When claiming beans, firstly, ensure to have successfully connected to the Moralis Money website. You can check our guide here for more details on this.
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​Important note:
1) Beans can only be claimed once every 24 hours.
2) The Rare chest can only be opened if you've collected a minimum of 1000 beans.
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In case you are still having issues or getting any other errors while claiming beans, please reach out to [email protected], and our team will assist you further.